Operation Manager for Holiday Homes - Dubai, United Arab Emirates - GG

Verified Company

Dubai, United Arab Emirates

2 weeks ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Act as the main point of contact for our landlords

Build and maintain strong relationships with landlords to ensure highest satisfaction with the services and customer retention
Gather documents necessary for onboarding, prepare contracts, arrange meetings for contract signing
Be fully aware of Dubai's holiday let/ apartment rental regulations
Maintains an efficient system for ensuring all new properties are added correctly to our CRM software
Manages the CRM software to ensure that all information is relevant, updated and correct
Organise and supervise the team in preparing the properties
Overseeing shortterm rental operations
Guests monitorization and communication
Appropriately ensure guests check in and check out with ease
Oversee guest reviews and ensure that any issues or complaints are addressed in a timely and professional manner
Manage daytoday operations, liaising between housekeeping, maintenance and reception to ensure procedures run smoothly and jobs are completed in a timely and satisfactory manner prior to guest arrival
Investigate and resolve operational problems, making decisions in the best
Identify opportunities for business growth and develop strategies to increase units and revenue
Work closely with the accounting and reservations teams
Continuously monitor the competition and make recommendations for improvements to our properties and services

Salary:
From AED9,000.00 per month