Adoption Lead - Dubai, United Arab Emirates - Virtusa

Virtusa

Verified Company

Dubai, United Arab Emirates

2 weeks ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Role:
Adoption Lead

Skill:
PMO/TMO

Experience : 3+ Years
Job description

We are looking for a Product Adoption Lead with a passion for customer experience, driving adoption through the entire product lifecycle.

The Product Adoption Lead will work across internal product and technology, documentation, customer communications and analytics teams to drive customer usage and data driven product decisions.

This is an opportunity to work with an industry leading solution.

Responsibilities:

Create migration and adoption plans drive the product adoption lifecycle. Team with Product Management and cross-functional business leaders to ensure internal teams and customers are ready for releases. Drive adoption through data driven insights. Create and manage the lifecycle program.
Represent the customer. Be the champion and voice of customers throughout the product lifecycle. Build impactful, personal customer relationships. Bring the customer's voice into the product process. Prioritize product requirements with product owners.

Drive for the best customer experience possible. Work closely with product and UX to develop and deliver assets to engineering.

Work with the technology team to deliver a world-class product driven by customers, prospects, advisory teams and internal product experts.

Measure success. Measure everything. Develop ways to constantly define and monitor success.

Communicate clearly and efficiently. Coordinate product communications for beta, adoption and end of life both internally and with customers.
Experience/Skills Required

2-6+ years of product or program management experience

Strong organizational, program management, written and oral communication skills

Quantitative skills with regards to data utilization interpretation and analysis

Comfort in high-level business discussions with internal and external executives

Entrepreneurial spirit, with a proven ability to execute on plans

Ability to lead and work autonomously.

Ability to handle multiple competing priorities in a fast-paced environment.

Strong troubleshooting and project management skills.

Bachelors degree

Experience managing enterprise software

About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody.

When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential:
it all comes together at Virtusa.

We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

All employment is decided on the basis of qualifications, merit, and business need.