Limousine Operations Executive - Dubai, United Arab Emirates - MS Holiday Homes
Description
Job description
As an Operation Executive at a Limousine company, you will play a pivotal role in ensuring the smooth and efficient operation of our luxury transportation services.
Your responsibilities will include, but are not limited to:
Responsibilities:
1.
Fleet Management:
- Coordinate the scheduling, maintenance, and inspection of our fleet of luxury vehicles.
- Ensure vehicles are clean, wellmaintained, and fully equipped for each booking.
Reservation and Dispatch:
- Handle client reservations and bookings efficiently, ensuring accuracy and attention to detail.
- Dispatch drivers, monitoring routes, and making realtime adjustments to accommodate changing schedules.
Client Communication:
- Communicate with clients to confirm bookings, provide updates, and address any special requests or concerns.
- Maintain a high level of professionalism and customer service at all times.
Driver Support:
- Provide drivers with necessary information, including client preferences, routes, and special instructions.
- Address driver inquiries and concerns promptly.
Quality Control:
- Implement and maintain quality control processes to ensure a consistent and exceptional client experience.
- Conduct periodic vehicle inspections to uphold safety and presentation standards.
Documentation and Reporting:
- Maintain accurate records of reservations, dispatch activities, and client interactions.
- Generate regular reports on operational performance for management review.
Problem Resolution:
- Address and resolve any operational issues, conflicts, or emergencies in a calm and efficient manner.
- Collaborate with other team members to find creative solutions.
Pay:
AED5,000.00 per month
Pay:
AED5,000.00 per month
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