Telesales Manager - Dubai, United Arab Emirates - The First Group

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Overview:


Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services.

Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.


We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai.

We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.


Job Description:


  • Coaching, inspiring and motivating the Telesales team.
  • Ensuring the team meets the sales targets.
  • Telesales training, development, and performance management.
  • A good understanding of the market dynamics in the respective sector.
  • Developing sales strategies to guarantee success and growth.
  • Developing and maintaining customer relationships.
  • Disciplined use of CRM system, communication, and customer management.
  • Handling customer complaints and enquiries.
  • Monitoring random calls for quality assurance.
  • Forecasting and analysing sales data.

Desired Skill & Expertise:

  • Telesales experience in a managerial role of minimum 3 years in Dubai.
  • Able to demonstrate a strong track record in telesales.
  • Experience managing a team of minimum 10 employees.
  • Excellent verbal and written communication skills in English and Hindi is a must.
  • Ability to prioritise and handle multiple tasks at any given time.
  • Detail oriented.
  • Team goal orientated individual.

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