Technical Lead Core Banking Leap - Abu Dhabi, United Arab Emirates - Abu Dhabi Islamic Bank
Description
Technical Lead core Banking Leap (Outsourced)Role :
Technical Lead Core Banking Solutions
Location:
Abu Dhabi
Role Purpose:
- Ensures the implementation of the Business Plans using the best fit optimum technology, in conjunction with Project Managers, Technical Resources, and Business Resources and with Vendors in the agreed time frames.
- Implement shortgap or bespoke system for the continuity in Business Operations, where the vendor is not capable to provide appropriate solutions.
Operational Excellence:
- Manage the Incidents with the assistance of the System Analysts, Programmers to resolve them, convert them into known errors and design appropriate escalation procedures.
- Recommend applicable ITIL standards or other suitable standards for the IT Infrastructure in terms of, but not limited to, Operational Planning, Availability Planning, Change Control Planning etc.
- Ensures that availability and performance targets are met for all Core Systems and that optimum service levels are required.
- Assist department line manager during leaves.
Others:
- Execute the adhoc instructions or provide flexibility within ethical and professional standards from line manager to achieve any exceptional business objectives, Internal IT Objectives related to ADIB group including international expansion
Key Accountabilities of the role
Strategy and Operational Planning
Actively participate and provide inputs for the operational plans.
Formulation of correct IT Project Plans with resource and necessary budget planning
Project Execution
Responsible for the preparations of Project Planning Documents, Scheduling, Resources Planning, Cost Estimating and Budgeting, RISK Management for the Vendor acquired Systems for E-Banking and Cards Department.
In-house Application Development
Act as a design lead and procure accurate, unambiguous Business Requirements from the Business units and break them by WBS to assign the tasks to System Analyst/Programmers for delivery
Operational Support
Continuously monitor and enhance the technology, policies, and procedures of the supporting infrastructure to provide the optimum returns for the Stakeholders.
Relationship Management
Engage with Business units on periodic basis and act as single point of contact (SPOC) for IT Requirement handling. Address business escalations by working with internal stakeholders and vendors. Have periodic meeting to discuss key strategic initiatives, product enhancements and road-map, provide information on new technology trends. Ensure that actions are assigned and completed as per agreed plan. Recommend new and innovative technology ideas to business that supports business growth and revenue.
Business Continuity and System Availability
Ensure conducting periodic system health check, Ensure DR documentation up to date, Ensure conducting periodic DR, contribute in the DR activity execution
Application Vendor Management
Ensure periodic Vendor meetings are held with proper MoM that covers discussion points, decision points and actions. Ensure that actions are assigned and completed as per agreed plan.
He is responsible for managing RFP creation, Vendor identification, Vendor proposal evaluation, Contracting, Scope articulation, Vendor on-boarding, Vendor project management.
Specialist Skills / Technical Knowledge Required for this role:
- Excellent domain knowledge.
- Excellent knowledge of design.
- Development trends and methods.
- Technical/functional understanding of assigned portfolio.
- Logical thinking and problemsolving ability Conflict resolution
- Excellent Communication skill in both streams.
- Vendor management.
- Troubleshooting Skills
- Teamwork and performance ethics
Previous experience:
8 years' experience in IT environment with specialized experience in core banking system support.
Job ID
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