Hotel Reservation Agent - Dubai, United Arab Emirates - Signature 1 Hotel

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter


Description
Urgently looking for Reservation Agent (Hotel Experience is a must)

Job Responsibilities;

  • Assisting and advising customers who may be choosing from a variety of travel options.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Checking the availability of accommodation or transportation on the customers' desired travel dates.
  • Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
  • Processing payments and sending confirmation details to customers.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering any questions customers might have about the reservation process.
  • Upselling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
  • Providing support to customers who may need to amend or cancel a reservation.

Salary:
AED1, AED2,000.00 per month


Application Question(s):

  • Opera Software Knowledge is a must
  • Chinese Speaker is a must

Experience:

Reservation Agent: 2 years (preferred)

  • UAE
Hotel Background: 2 years (preferred)

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