F&b Supervisor - Dubai, United Arab Emirates - IBIS

IBIS

Verified Company

Dubai, United Arab Emirates

3 weeks ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Job Description:

F&B Supervisor

F&B Supervisors are responsible to provide professional and customer-focused service to our guests, ensuring their dining experience will become a memorable experience and your role will include key responsibilities.

What's in it for you:

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

To be proficient in the History of the Specialty Outlets and act as an ambassador to it
To supervise a station and ensure that standards are maintained at all times
To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge.
To ensure the smooth preparation of the restaurant sidestations, miseenplace and table setups as per outlets.
To continuously collect feedback from guests and report it back to the Management
Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
Ensure the proper appearance and grooming of assigned Colleagues
Maintain a professional and friendly relationship with the Outlet patrons to ensure their wellbeing
Well versed and knowledge in the Outlet's menu, promotional activities and other relevant issues concerning the outlets and the Hotel
Contribute to meet and maximize the monthly revenue budget for the respective outlet
Operate in a safe and environmentally friendly way to protect guests' and colleagues' health and safety, as well as protect and conserve the environment
Comply with the hotel environmental, health and safety policies and procedures
To Handle special dietary requirements in a professional way and keep both Kitchen Souschef and Manager informed
To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature
To handle in a professional way wine that is rejected or corked and handover the same to the Restaurant Manager
To handle a loud, intoxicated or abusive guest
To assist a guest or colleague that is feeling unwell
Operate in a safe and environmentally friendly way to protect guests' and colleagues' health and safety, as well as protect and conserve the environment
Comply with the hotel environmental, health and safety policies and procedures

Qualifications:

Excellent communication and organizational skills
Being fluent in English and any additional language is an advantage.
Minimum 1 to 2 years of experience in Food & Beverage/Restaurant operation preferably in a similar quality hotel
A friendly, outgoing behavior, able to involve and support operation
Proactive, resourceful, and able to work independently
Has strong decisionmaking abilities and able to work in long hours