Rooms Division Manager - Dubai, United Arab Emirates - MILLENNIUM CENTRAL DOWNTOWN
Description
Location
Rooms Division Manager responsibilities:
- Oversee the daily operations and staff of housekeeping and front office departments
- Provide training to new employees on hotel policies and procedures
- Develop longterm strategic plans for their division to meet company goals and maintain profitability
- Deliver outstanding customer service throughout the whole client experience and motivate other staff members to do the same
- Monitor staff performance utilizing indicators like quality of work, productivity, customer satisfaction, and absenteeism
- Supervise guest services staff in order to ensure that all clients receive prompt attention to their needs
- A High school diploma or GED is required
- Previous experience in hospitality or guest services is required
- 3+ years of supervisory experience in hospitality management as a front desk supervisor, housekeeping manager, or other similar position
- Proven customer service experience as a manager; strong guestfocused mentality
- Have superb communication skills, organizational skills, and problemsolving skills
- Applicants should be excellent leaders, detailoriented, and demonstrate a commitment to customer service
Application Question(s):
- Are you immediate joiner?
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