Cashier (Female) - Dubai, United Arab Emirates - Royal Swiss Auto Services

Royal Swiss Auto Services
Royal Swiss Auto Services
Verified Company
Dubai, United Arab Emirates

2 weeks ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description
Accept payments by cash, credit cards, and checks from customers for repairs, parts, and other services

  • Refund customer payments for unused parts or other reasons by the manager's approval or company policy and makes changes and issue receipts to customers if necessary.
  • Proactively resolve and reconcile unpaid, declined, or outstanding service payments and document transactions in the CRM.
  • Interpret and articulate costs and fees to customers to ensure a thorough understanding of the amount owed.
  • Record receipts, and other transactions throughout the shift.
  • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
  • Answers customer questions about service performed or products purchased or refers them to someone who can.
  • Works with department managers to keep abreast of new products and services offered, their features and value, and any price changes.
  • Greet customers with a smile, maintain a professional appearance, and escalate customer complaints to the service advisor if needed.

Job Types:
Full-time, Permanent


Salary:
Up to AED3,000.00 per month


Experience:


  • Cashier: 2 years (preferred)
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