Assistant Relationship Manager, Liabilities - Dubai, United Arab Emirates - Commercial Bank of Dubai
Description
DESCRIPTION:
Job Purpose:
You will be responsible for management & maintenance of our TOP Tier 1 Relationship Portfolio, Under Enterprise Liabilities, in coordination with Unit Head / Head of Enterprise Liabilities
Principal Accountabilities:
ARM's would primarily be responsible to support the RM's / SRM's in managing their portfolio's effectively, and act as a support function & backup for these RM's on their day to day operational / service requirements.
Conduct regular account planning with RM's and Product Partners for the TOP 20% of the clients, to enhance cross sell & upsell our products & services, ensuring a multi-product relationship and greater Share of wallet, as well facilitate other lines of business in exploiting business opportunities through referrals to Wealth/Consumer Banking etc.
Establish effective & professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.
Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank
Keep abreast of developments in the local business environment to spot business opportunities. Contribute to the planning process in order to develop corporate business strategies.
Grow CASA and FD balances, identify opportunities in FX and secured Trade and increase share of wallet.
Compliance related queries, AML alerts / RFI's will be closed by ARMs and whenever a visit will be required to be done, assistance from RM's / SRM's will be taken and will act a support function for them (when required)
Establish effective & professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.
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