Bellman - Abu Dhabi, United Arab Emirates - HG
Description
Job purpose:
A Bellman's main duty is carrying luggage for the guests as they come to or leave the hotel.
He should also attend the main entrance door and welcome/farewell guests, arrange and manage transfers, help guests with directions and perform as the first and last impression for them.
Key duties and responsibilities:
- Greet guests upon arrival and escort them to their designated room
- Load and unload luggage onto carts and transport them to and from guest rooms
- Assist guests with checkin and checkout procedures
- Provide guests with information about the hotel services and amenities
- Answer guest inquiries and address their concerns in a timely and professional manner
- Assist guests with luggage storage and retrieval
- Assist guests with transportation needs and provide directions to local attractions
- Ensure the lobby and other public areas are clean and organized
Requirements and Qualifications
- High school diploma or equivalent
- Previous experience in the hospitality or customer service industry preferred
- Able to lift, push, and pull heavy objects
- Outstanding customer service skills
- Able to work flexible hours, including nights and weekends
- Excellent interpersonal and communication skills
- Able to multitask and work in a fastpaced environment
Job Types:
Full-time, Permanent
Salary:
AED1, AED1,200.00 per month
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
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