Application Support Analyst - Abu Dhabi, United Arab Emirates - Avanza Solutions

Avanza Solutions
Avanza Solutions
Verified Company
Abu Dhabi, United Arab Emirates

2 weeks ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Job Role:
Application Support Analyst


Education:
Graduate, preferably CSE/IT

Experience: 5-6 years Prior experience in Finn One Collections and CAS systems

Location:
Abu Dhabi

Contract Duration: 8 Months Extendable


Roles and Responsibilities:

  • Requirement gathering.
  • Business user assistance and support.
  • System Testing, Issues Closure, Production Movement for Support Issues.
  • Incident and issue Management.
  • Interaction with business on requirements and issues.
  • Coordination with Vendor for the delivery of changes request/Issues fixes.
  • Managing Implementation, UAT and Training.
  • Facilitating Go Live and Support activities with relevant teams.
  • Coordination with business users, Testing Team, Other Teams for System Support.

Job Types:
Full-time, Contract

Contract length: 8 months
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