Admissions Coordinator - Dubai, United Arab Emirates - Finesse Global

Finesse Global

Verified Company

Dubai, United Arab Emirates

3 weeks ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Role :
Admissions Coordinator - Schools

Contract : 6 months

Job Location :
Either Dubai or Sharjah or Abu Dhabi

Description
Lead qualification - Focus Schools

Manage high volume outbound calls to all leads for focus schools within 48 hours.
Oversee the lead qualification process to increase conversion to school tour and registration.
Maintain household accounts within Salesforce to ensure 360 view of customers for assigned school.

Achievement of lead qualification and follow up time targets in line with set KPI's
Cross sell and waitlist management

Responsible for cross selling to an appropriate cluster/school if there is no suitable seat availability
Maintenance of waitlist for focus schools, ensuring customers are appropriately engaged

Achievement of cross sell % targets in line with set KPI's
Enrolment Targets

Support school level sales and enrolments plans to leverage quality and quantity of leads to achieve enrolment targets.
Participate in enrolment events (internal or external), which may be outside of normal office hours (evenings or weekends)

Achievement of Enrolment conversion targets in line with set KPI's

Expected Experience:

At least 3 years' experience working in a customer facing and sales role.
School Admission and local Dubai experience preferred.

Job-Specific Knowledge & Skills:

Good communication skills
An emotionally intelligent and capable person
Strong customer service skills, and excellent with dealing customers
Ability to influence a customer

- s decision

High energy level, comfortable performing under pressure, and able to multi task
Superior interpersonal abilities. Ability to get along and work with diverse personalities; tactful, mature.

Results and people oriented, with judgment to balance other business considerations. Service oriented, but assertive/persuasive.

Job Type:
Contract

Contract length: 6 months

Pay:
AED3, AED5,000.00 per month

Ability to commute/relocate: