Female Gym Receptionist - Sharjah, United Arab Emirates - Abdulla Al Arif Investment
Description
Responsibilities:
- Scheduling appointments with clients to start new membership or follow up on past memberships
- Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility's services
- Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members
- Updating member records with new contact information and payment details
- Maintaining membership records and processing fees as directed by management
- Collecting payment from members for gym services rendered
- Explaining facility policies and procedures to new members and helping them get acquainted with the facility
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations
- Resolve customer complaints in a prompt and amicable manner
- Monitor inventory of office supplies and place orders when necessary
- Assist other departments with special projects as needed
Key requirements:
- Friendly, fun, passionate and positive attitude towards the job
- Proven customer service experience as front desk member, receptionist or similar role
- Excellent written and verbal communication, interpersonal, and organizational skills
- Ability to work well under pressure and multitask in a fastpaced environment
- Proficient in Microsoft Office, with aptitude to learn new software and systems
- Problem solving skills
- Excellent organization and time management skills
- Detailoriented mindset, with an eye for customer satisfaction
- Ability to establish and maintain constructive and cooperative longterm interpersonal relationships with clients, peers, and supervisors
- Flexibility to working pattern
- Must be physically fit in all work demands.
- Has previous receptionist work experiences or any position that relates
- Proficient in all gym equipment and working jargon
Kindly attach personal photo in the CV.
Job Types:
Full-time, Permanent
Salary:
AED3,000.00 per month
Application Question(s):
- Are you a Female?
Experience:
- UAE Receptionist: 2 years (preferred)
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