Administrative Assistant - Dubai, United Arab Emirates - Nails LAB

Nails LAB

Verified Company

Dubai, United Arab Emirates

2 weeks ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Responsibilities:

I. Administrative support

Meeting and greeting the clients.

Allocating/assigning technicians to the clients to maintain the optimal workload between technicians.

Scheduling, rescheduling/adjusting the bookings in booking software.

Adjusting online bookings to avoid double bookings.

Schedule optimization

Performing general assistance to the clients, such as explaining the treatments, providing the prices and general information.

Confirming the bookings as per Company guidelines

Recording cash flows (daily spent and sales)

II QC.

Monitoring technician's work quality and time management.

Daily cleaning Technicians' workspace, and tools hygiene management.

III Supply management.

Checking the supplies of disposables, retail items together with the technicians and preparing POs.

Household supply management

IV. Client relationships

Communication with the clients during their visit.

Offering coffee/tea and handling other requests.

Follow-up calls, messages as per the Company guidelines.

Complaints management as per the Company guidelines.

V. Sales support

Executing and recording sales transactions.

Upselling - offering clients other services, retail items, packages, informing them about ongoing promotions.

Reminding clients about the referral, loyalty program, and warranty.

Cold calling to the leads.

Info calls and messages to the existing clients (ongoing promotions, new services, changes in the work schedule, upcoming events).

IVI. Content creation

Taking pictures and videos as per content plan and manager's requests.

Schedule - 2/2 9:30 am to 10:30 pm

2 years limited contract.

Salary
:370 AED per shift. Depending on the month, there will be 14-16 shifts per month. In case the second admin is on sick leave/vacation, you will be asked to fill extra working days.

Extra bonuses - 10% of retail value sold by you; 7% of tips received by technicians.

Job Types:
Full-time, Permanent

Salary:
AED5,500.00 per month

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