Certification Centre Officer - Dubai, United Arab Emirates - SGS
Description
Company DescriptionWe are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity.
Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description:
- Ensure correct and timely Certificate of Conformity (CoC) issuance in relation to the productivity and quality targets of the Certification Center
- Assess product and/or exporter risk levels, identification of product essential requirements and applicable standards following the business rules on conformity assessment, classification, import eligibility and process flows, Conformity Assessment Instructions (CAIs), and other related references
- Provide technical opinion on product standards, classification and certification
- Assist in the resolution of standards, classification and certification cases and other requests and/or inquiries by utilization of technical expertise on specific goods or commodity
- Ensure payment collection from respective clients for issued reports / certificates
- Formulate Conformity Assessment Instructions based on product safety and performance standards
- Audit the quality of the information and documents and ensure that it is correctly indexed in the system
- Audit the file administration, standards, and classification of the reports to be issued
- Provide timely and effective responses in relation to inquiries concerning essential product requirements, standards, and classification and also service request inquiries
- Conduct comprehensive investigation and evaluation of files with standards and classification disputes
- Send inquiries to the affiliates or Contract Management Offices (CMO) for additional information.
- Escalate cases of nonresponse or highrisk disputes to Supervisor or Management
- Prepares technical Position Paper in defending Standard selection and/or Classification cases based on his/her findings.
Qualifications:
- University degree or relevant technical qualification with knowledge related to his/her field of expertise (Product design, manufacturing, testing, product research and specification)
- 2+ years of experience in relevant field
- Preferably with background on the following fields:
- Conformity assessment (accreditation systems, product certification, product testing, inspection protocols and industrial metrology)
- Industrial standardization concepts including international standards development and implementation, i.e. ISO, IEC, EN, ANSI, ASTM etc.
- Quality management system, e
g:
ISO 9001, ISO 22000, ISO/TS 16949 or similar systems
- Very good English language skills
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