Front Desk Receptionist - Abu Dhabi, United Arab Emirates - Royal Swiss Auto Services
Description
Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and assists the customer to a service advisor.
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
- Communicates with callers and visitors in a professional, and efficient manner.
- Obtains basic demographic information about each customer, using CRM.
- Enters data into a prospect tracking system and runs prospect reports to the Reception Manager.
- Work cooperatively with the Service Advisors
- Assist in scheduling the customers and confirming the Service Advisors' appointments
- Communicates messages to the appropriate parties in a timely manner.
- Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
Job Types:
Full-time, Permanent
Salary:
From AED3,500.00 per month
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
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