Unit Manager - Dubai, United Arab Emirates - Emirates NBD

Emirates NBD

Verified Company

Dubai, United Arab Emirates

3 weeks ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Department Description:
Business Banking was set up as a separate vertical under CWM to manage all non-individual relationships.

Various products and services have already been set up to this effect and a constant effort is placed to ensure that a complete suite of products is offered in order for the customer to use Emirates NBD as a "one stop" bank for all the banking requirements.

Brief Description:

The incumbent will be responsible for managing the overall business ; running the RM team as a profitable business unit with focus on portfolio growth & cross-sell, managing the team, ensuring compliance with UAE Central Bank, anti-money laundering regulations and internal bank policies and use discretionary powers, on a case-to-case basis, for approvals and waivers for Business Banking customers.

Detailed Description:

Business Planning

To be able to meet all the budgeted targets for revenue, profit, asset & deposit growth, customer acquisition etc
To meet the revenue, volumes and utilization targets for assets (Funded & Non-Funded Assets)
To meet the revenue and volume targets as prescribed by the segment to meet the liability targets by way of growing the existing portfolio.
Drive and instill the right sales behavior in the Relationship Officers to get NTB business through quality accounts and funds.
Maximize cross sales ratio within the portfolio
Emphasize on Investment and Insurance sales
Be solely responsible for maintaining the P&L of the respective centre.
To be conversant with the full range of Business Banking products and services

Business Unit Performance

To be able to manage the team of RMs; provide direction to RMs to proactively manage existing portfolio of BB relationships and source new business and to analyze credit proposals, maintain credit quality
To be competent in discussing Business Banking offering to special customers and impart knowledge to the unit as and when required.
To adopt an open and effective and communication style and to be a strong leader for the benefit of the overall team / unit.
To continuously strive for selfdevelopment and improvement by identifying training / coaching needs and communicating them in a timely manner to the Product Managers.

Customer Service

To be competent in discussing the Business Banking offering to special customers.
To be engaged in client acquisition activities, managing and developing client accounts.
Accountable for regular monitoring of client satisfaction and service quality levels by ensuring client expectations are consistently met and exceeded.
To keep abreast of market trends and competition, customer preferences and new products.
To provide support on key initiatives and projects related to overall Business Banking strategy.
To adopt an open and effective manner of communication style.
Accountable to ensure customer satisfaction are met and exceeded.
To be fully aware of all policies relating to operational risk, sales processes, credit policy, antimisselling, etc

Compliance and Risk

To be responsible for ensuring uptodate compliance, KYC and profiling for each client aa well as maintaining a high level of confidentiality at, all times
To be responsible for assessing customer risk, suitability of products and explaining appropriate products and services to meet client requirements

Human Resources

To safeguard the reputation of Emirates NBD by employing best practices and acting in a professional manner at all times, to document all meetings and contribute to the reporting processes established in the unit
To have full awareness of all policies and procedures issued in relation to credit lending, money laundering prevention and KYC
To comply with the above policies on an ongoing basis and report any suspicious transaction(s) immediately
To be competent at managing a team of Relationship Managers and Relationship Officers

Job Requirements:

In depth knowledge of banking operations.
Adherence to policies and procedures.
Understanding of money markets and regulations.
Knowledge of compliance regulations and risk management.
Working knowledge of Trade Finance and Treasury.

Qualifications
AS Mentioned in the JD

Primary Location:
United Arab Emirates-Dubai-Dubai - Nadd Al Shiba, Meydan, Building N

Job:
Relationship Management

Organization:
Business Banking

Schedule:
Regular

Shift:
Standard

Job Type:
Full-time

Day Job

Job Posting:
Mar 28, 2023, 1:23:25 AM