Collections Agent - Dubai, United Arab Emirates - MBG Corporate services

MBG Corporate services

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

If you are a FEMALE who likes the challenge of thriving and passionate to grow career in a dynamic and fast-paced environment, we invite you to seize this incredible opportunity where you will have the chance to showcase your skills, experience, and passion for success.

Collection Officer Duties & Responsibilities:

Contacting clients who have Outstanding debts or payments.
Sending payment reminders, invoices, or statements to clients.
Negotiating payment plans or settlements with customers who are in arrears.
Recording payment information accurately and coordination with Accounts Team on a regular basis
Resolving payment discrepancies and addressing customer queries, complaints related to billing and collections.
Maintaining accurate and uptodate records of collection activities.
Plan course of action, Investigate and resolve discrepancies
Alert superiors of client's unwillingly or unable to pay
Key Skills and Qualifications:
Excellent communication and negotiation skills.
Strong organizational and multitasking abilities.
Attention to detail and accuracy in recordkeeping.
Knowledge of basic accounting principles and collection procedures.
Ability to handle sensitive and confidential information with professionalism.
Customer service orientation and the ability to handle difficult situations.
Time management skills and the ability to prioritize tasks effectively.
Proven experience in Collections Banking sector is preferred.