E-commerce Manager - Dubai, United Arab Emirates - SAFINAT AL SAHRAA TRADING CO LLC
Description
Accepting orders across all the Ecommerce platform- Update online inventory daily and ensuring enough stock available in FBA & FBN. (and with other platforms as well, once start keeping stock in their warehouses)
- Upload daily products across all the platform (target to reach 5000 products on each platform)
- Product research (Finding new products overseas and in local market to sell online)
- Tracking of FBA & FBN Inventories.
- Coordinating with the accounts department regarding the payment tallied with the sales report.
- Coordinating with the Ecommerce account manager regarding any issues, new strategies to implement and follow up for the same.
- Coordinating with the warehouse regarding packing and returns of the products.
- Updating Google my business, social media, dubizzle and other platforms daily with the new promotional activities.
- Attending customer inquiries on Ecommerce platform and on social media accounts. And addressing any negative feedback on the product timely to ensure better customer service.
- Tracking performance of ongoing promotional campaign and other activities.
- Updating Selling price daily according to the competition.
- Analyzing lowperforming products across the marketplace. And optimizing the same
Skills required;
- Knowledge about Ecommerce Marketplaces Operations.
- Knowledge of Canva or any other editing software
- Ability to create, analyze, and comprehend marketplace data and sales analytics for use in forecasting, sales, and communication with others.
- Microsoft Software; Word, Excel, PowerPoint, Outlook, and Database related programs.
Salary:
AED3, AED8,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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