Relationship Officer - Abu Dhabi, United Arab Emirates - Abu Dhabi Islamic Bank

Abu Dhabi Islamic Bank
Abu Dhabi Islamic Bank
Verified Company
Abu Dhabi, United Arab Emirates

3 weeks ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

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Description
Relationship Officer - Priority Banking


Role :
Relationship Officer - Priority Banking

Location:
Abu Dhabi


Role Purpose:

Offer full range of services to Gold & Diamond customers and cross sell ADIB consumer banking products, Investments. Support Relationship Mangers and handle services in their absence.


Key Accountabilities of the role

RESPONSIBILITIES:


  • Prospect new business opportunities within the main role of servicing customers.
  • Support Relationship Managers.
  • Proactively upsell / crosssell products and services to customers
  • Inform designated customers about their eligibility for special offers / complimentary gifts based on their transactions & invested assets
  • Proactively request customers to refer others
  • Community Involvement must be a socially active opinion leader

KEY PERFORMANCE INDICATORS:


  • Target Achievement & Growth
  • Overall Profitability
  • Customer satisfaction
  • Product & process knowledge

Specialist Skills / Technical Knowledge Required for this role:

  • Bilingual (Arabic & English)
  • Working knowledge of investment products & banking operations (further training & certification to be provided)
  • Strong communication skills & customer orientation
  • Ability to interact with highend, affluent customers of all nationalities
  • High Personal Integrity
  • Ability to perform basic mathematical computation
  • Referral Specialist
  • Good working knowledge of Microsoft Words & Excel
Job ID
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