Auto Service Advisor(Arabic Speaker) - Abu Dhabi, United Arab Emirates - The Car Medics auto repair Centre

The Car Medics auto repair Centre
The Car Medics auto repair Centre
Verified Company
Abu Dhabi, United Arab Emirates

2 weeks ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians.

Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.


Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service.


Responsibilities

  • Answer questions about service outcomes, schedule and book appointments, vehicle dropoff and vehicle pickup
  • Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
  • Manage and oversee the dealership's workflow and schedule
  • Call customers to advise them about service changes or car pickup times
  • Maintain positive customer relationships to ensure repeat business

Requirements and skills
-
Fluent in Arabic & English:


  • Proven work experience as a Service Advisor or Banking Sales Executive:
-
Minimum 3 years Experience in Abu Dhabi:

  • A strong understanding of automotive technology and the automotive industry
  • Proficiency with industryspecific software
  • Excellent customer service, interpersonal and communication expertise
  • Strong organizational, decisionmaking and problemsolving skills
  • Relevant training and/or certifications as a Service Advisor

Salary:
From AED3,000.00 per month


Ability to commute/relocate:

  • Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
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