Reservation & Ticketing Agent - Dubai, United Arab Emirates - mercator travel and tourism

mercator travel and tourism

Verified Company

Dubai, United Arab Emirates

2 weeks ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

We are looking for a Travel Agent, who is passionate about traveling.

You will manage travel requirements made for business or holiday and you will provide tourism related services and package tours on behalf of our suppliers.

The goal is to keep our clients satisfied and loyal for future services.

Responsibilities:

Plan and sell transportations, accommodations, insurance and other travel services
Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
Book transportation, make hotel reservations and collect payment/fees
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Deal with occurring travel problems, complaints or refunds
Attend travel seminars to remain updated with tourism trends
Enter data into our software and maintain client files
Network with tour operators
Maintain statistical and financial records
Meet profit and sales targets

Requirements and skills

Proven work experience as a Travel Agent
Excellent knowledge of computer reservations systems, GDS systems and etravelling
Fluency in English; multilingualism is a plus
Strong sales skills and commercial awareness
Ability to interact, communicate and negotiate effectively
Sound knowledge of domestic and international travel trends
Degree in Hospitality, Travel, Tourism, Business or relevant field
Personal travel experience will be considered an advantage