Call Centre Agent - Abu Dhabi, United Arab Emirates - Buyutna Property Management
Description
Looking for Female Position only
- Customer Service skills within Quality Standards
- Previous experience in a customer support role
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Experience:
- At least 12 years' experience as Real Estate Call Center Agent in UAE Real Estate Market
- Able to maintain customer confidentiality
- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Researching required information using available resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organization's service and product information.
- Identifying, escalating priority issues and reporting to the highlevel management.
نوع الوظيفة:
دوام كامل
الراتب:
AED2, AED3,000.00 لكل شهر
القدرة على التنقل/الانتقال:
- Abu Dhabi: التنقل بشكل موثوق أو التخطيط للانتقال قبل البدء في العمل (مطلوب)
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