Sales and Store Supervisor - Dubai, United Arab Emirates - House Of Darkan Trading LLC
3 weeks ago
Description
Languages:
khawaneej Arabic and English fluency required
Overview:
Responsibilities:
- Managing the direct inquiry from instagram and whatsapp
- Supervise and coordinate the activities of the sales team to achieve sales targets and KPIs.
- Provide leadership and guidance to the sales team, including training, coaching, and performance management.
- Monitor inventory levels and ensure adequate stock levels are maintained to meet customer demand.
- Manage store operations, including opening and closing procedures, cash handling, and security protocols.
- Ensure compliance with company policies, procedures, and standards.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner.
- Implement strategies to drive sales growth and increase customer satisfaction.
- Conduct regular audits to ensure store cleanliness, organization, and merchandising standards are met.
- Collaborate with the management team to develop and implement marketing and promotional activities.
- Analyze sales data and trends to identify opportunities for improvement and optimization.
- Foster a positive and inclusive work environment that promotes teamwork, collaboration, and employee engagement.
- Stay updated on industry trends, competitor activities, and market dynamics.
Requirements:
- Fluency in both Arabic and English languages is essential.
- Previous experience in a supervisory or managerial role, preferably in retail or customer service.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets and driving results.
- Solid understanding of retail operations, including inventory management and customer service best practices.
- Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
- Proficiency in Microsoft Office suite and pointofsale (POS) systems.
- Attention to detail and strong organizational skills.
- Bachelor's degree in Business Administration, Marketing, or related field preferred.
Salary:
AED2, AED2,500.00 per month
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