Receptionist - Dubai, United Arab Emirates - The Arts Club Dubai - Hostesses & Reservations & Reception
3 weeks ago
Description
ABOUT US
The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners.
It is the first international outpost of the celebrated and historical private members' club, established in 1863 in Mayfair, London.
The Club's membership is a growing community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield.
A lifestyle for our members.
The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing.
WHAT WILL YOU DO
Your main duties and responsibilities are:
- Answer all incoming reservations calls as quickly as possible, and maximize covers to achieve the daily recommended target
- Ensure to confirm all booking and reservations within 24 hours
- Take and manage new reservations while adding them to SevenRooms
- Handle members and guests' enquiries or requests, providing correct and accurate assistance or information which meets
- Ensure all cancelled/refused/waiting lists are recorded with the reason for cancellation/refusal and that all details are
- Ensure communication with all relevant parties is clear, consistent and transparent and also ensure flexibility throughout
- Maintain personal knowledge of all Club's members and refresh your knowledge constantly
WHAT WE ARE LOOKING FOR
- Minimum 2 years' experience in same or similar role in luxury hotels or fine dining restaurant
- Excellent level of spoken and written English is a must
- Have strong organisational and time management skills with a high degree of flexibility
- Excellent communication and listening skills
- Demonstrate integrity in all dealings and maintain high level of confidentiality
- Have the ability to drive initiatives to increase brand loyalty
- Ability to work long shifts and be flexible with your time
THE BENEFITS
The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.
INDFOH
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