ضابط إدارة الأداء - Dubai, United Arab Emirates - جمارك دبي
Description
Maintain performance management frameworks, KPAs and data collection processes policies, programs and procedures in line with business objectives and goals.
- Provide support to line managers in setting up SMART Objective in order to maintain the consistency and quality of the objectives.
- Receive the SMART objective from the line managers and review the objectives in order to check/validate the objectives are in line with SMART criteria.
- Prepare and present statistics, and provide advice about area performance issues, including identification of areas for improvement, audit and analysis and the development of recommendations.
- Reports findings to concerned Dubai Customs management, Performance Management team, and governmental entities to make right decisions for improving performance.
- Provide project support for DC projects as and when required including the development and upkeep of performance and appraisal documents for review and reference.
- Monitor and report on project activity, maintaining effective communication with project personnel to ensure that appropriate activity reports are produced, progressed and reviewed in line with the agreed processes.
- Assist Performance Management Specialist to develop and administer the coaching and improvement plan for the employees who need improvement (Poor Performance).
- Coordinate with line managers to inform the time frame for the follow up on performance reviews (Quarterly, Halfyearly, yearly) and assist them to conduct fair reviews.
- Establish and maintain good working relationships with key stakeholders such as data providers, managers, delivery teams and other Performance team members to carry out performance management related task easily.
- Coordinate with Executive Council office as directed by the Senior Specialist-PMS to receive updated communications on the PMS activities.
- Contribute to the annual strategic and operational plan of the section.
- Performa all the assigned tasks from the line manager with reliability, honesty, and discretion
المؤهلات و المهارات
Graduate in the relevant business area with relevant certifications or professional qualifications as indicated
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