ضابط إدارة الأداء - Dubai, United Arab Emirates - جمارك دبي

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Maintain performance management frameworks, KPAs and data collection processes policies, programs and procedures in line with business objectives and goals.


  • Provide support to line managers in setting up SMART Objective in order to maintain the consistency and quality of the objectives.
  • Receive the SMART objective from the line managers and review the objectives in order to check/validate the objectives are in line with SMART criteria.
  • Prepare and present statistics, and provide advice about area performance issues, including identification of areas for improvement, audit and analysis and the development of recommendations.
  • Reports findings to concerned Dubai Customs management, Performance Management team, and governmental entities to make right decisions for improving performance.
  • Provide project support for DC projects as and when required including the development and upkeep of performance and appraisal documents for review and reference.
  • Monitor and report on project activity, maintaining effective communication with project personnel to ensure that appropriate activity reports are produced, progressed and reviewed in line with the agreed processes.
  • Assist Performance Management Specialist to develop and administer the coaching and improvement plan for the employees who need improvement (Poor Performance).
  • Coordinate with line managers to inform the time frame for the follow up on performance reviews (Quarterly, Halfyearly, yearly) and assist them to conduct fair reviews.
  • Establish and maintain good working relationships with key stakeholders such as data providers, managers, delivery teams and other Performance team members to carry out performance management related task easily.
  • Coordinate with Executive Council office as directed by the Senior Specialist-PMS to receive updated communications on the PMS activities.
  • Contribute to the annual strategic and operational plan of the section.
  • Performa all the assigned tasks from the line manager with reliability, honesty, and discretion

المؤهلات و المهارات
Graduate in the relevant business area with relevant certifications or professional qualifications as indicated

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