Sales Consultant - Dubai, United Arab Emirates - Al Fahim Group
Description
Key Accountabilities:
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Sales: Effectively follow sales procedure and process to close deals and achieve the monthly target set by the Manager. Qualify buyers to understand buyer's requirements and interests, present/match requirements and interests to various models, explain features and close the sale by overcoming objections. Conduct post-sale follow up to attract new and retain existing customers. Actively promote finance and insurance products.
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Customer Satisfaction:Ensure customer satisfaction as per company's Customer Satisfaction Index (CSI) guidelines. Ensure performance improvement and increased customer satisfaction.
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Autoline Database:Maintain active customer profile database to ensure all relevant details are up to date when required. Accurately collect customer and vehicle information to upload it in the Dealer Management system.
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Competition: Effectively carry out market intelligence to monitor competitors' products, pricing and promotional activities. Continuously update company product knowledge and competitive product knowledge related to all car brands and types.
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Reports: Prepare and submit reports such as weekly plans, activity and results reports those relate to issues resolution for Sales Supervisor and review of the management.
Qualifications:
Secondary School Education Certificate, Diploma or equivalent.
Experience:
- 3 years of minimum experience in sales and customer relationship; out of which 1 year should be in Car sales.
- Experience in luxury cars dealer preferred.
Salary:
AED12,401.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Language:
- Arabic (required)
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