Receptionist/secretary - Development - Dubai, United Arab Emirates - FIVE Hotels and Resorts

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

An Exhilarating Opportunity


Are You Ready for a Daring Challenge with The World's Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining 'FIVE-Star' Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A 'Can-Do' Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.


Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other 'FIVERs' and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational.

Joining our Development Team as a Receptionist/Secretary will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights


What We're Looking For

  • A proven track record of 12 years in a Luxury Hotel environment in a similar role, delivering sensational Guest Experiences synonymous with FIVE's awardwinning Service Quality.
  • A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
  • An elevated and energetic Conversationalist, engaging Guests with lively discussions.
  • Exceptional skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  • Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
  • Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifically Opera.
  • A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated.
  • Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
- 'FIVE-Styled' Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.

  • Sensational Teamwork and Collaboration skills to work effectively within a group and across departments with Fellow 'FIVERs.'
  • Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
  • A handson attitude, fuelled by a 'Can-Do' Spirit.

Key Responsibilities

  • Provides Comprehensive administrative and clerical support, ensuring Seamless operations in the office, exuding the 'FIVER' spirit.
  • Handles and prioritises all outgoing or incoming Correspondence, demonstrating a Bold Approach to Sensational Communication.
  • Drafts various Documents including letters, purchase orders, and requests, infusing them with the Exquisite Touch that FIVE is renowned for.
  • Receives and Verifies Incoming Correspondence and transmits essential documents in a timely and 'FIVE-Star' manner.
  • Efficiently Reviews Documents for accuracy and conformity, showcasing a commitment to Industry-Leading Standards.
  • Manages Executive sShedules, assisting in the Meticulous Planning of appointments, meetings, and conferences.
  • Handles Confidential Documents with the utmost Discretion and Security, reflecting the utmost Professionalism.
  • Oversees Commercial and Technical Documentation for projects, exhibiting Attention to Detail and a Commitment to Excellence.
  • Organises Project Documents Meticulously, ensuring accessibility and the categorisation aligns with the Remarkable standards of FIVE.
  • Ensures timely Delivery and Receipt of all Documents, exemplifying a commitment to Boundary-Breaking Efficiency.
  • Distributes controlled Copies of Approved Documents to relevant FIVE Tribe Members.
  • Maintains Updated Records of all approved Documents and their distribution, reflecting a commitment to Next-Level Organisation.
  • Safely Maintains Documents in the Document Control Office, ensuring they remain undamaged and easily accessible.
  • Arrives to work Promptly, always adhering to FIVE's Grooming Standards and maintaining a polished, 'FIVE-Styled' Appearance.
  • Remains abreast of FIVE's Leadership Team, understanding their Roles and Availability.
  • Cultivates a Clean and Glamorous Workspace, promptly filing paperwork to embody a Unwavering Commitment to the Role.
  • Upholds professional Confidentiality, safeguarding FIVE's Trade Secrets with Integrity.
  • Remains Flexible to undertake any additional tasks required by FIVE, reflecting the Adaptability inherent in the FIVE Tribe Ethos.

The Team

Sustainable Indulgence at FIVE
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destin

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