Customer Service Representative - Dubai, United Arab Emirates - Emirates Driving Institute

Emirates Driving Institute
Emirates Driving Institute
Verified Company
Dubai, United Arab Emirates

2 weeks ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

We are conducting a WALK IN INTERVIEW from Monday to Wednesday (April FROM 3:00 PM to 5PM at Emirates Driving Institute, Al Qusais 1 (Main Branch) - Building 9 HR Department.

Location:
Dubai

Qualifications:


Skill Set Required:

-
Arabic speaker is a MUST:

-
Excellent English communication skills:

-
Customer service oriented

Job description

  • Research required information from available resources
  • Manage and resolve customer complaints
  • Provide customer with product and service information
  • Take requests and forward to concerned departments
  • Identify and escalate the priority issues
  • Follow up with the customers whenever required
  • Maintain and improve quality results by adhering to standards and guidelines
  • Any other additional responsibilities entrusted by the management

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Experience:

- customer service: 1 year (preferred)
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