Abdalla Mohammed

12 YEARS + experience in the reputed food and beverage industry in UAE, Successfully opened 8+ branches across UAE & other countries with proven success of decreasing operating costs and implementing programs to improve customer retention while making a significant  contribution to the success of the company.

Introduction:
I am more than happy to share my incredible journey in the food and beverage industry over the past 12 years. With more than a decade of experience and a track record of successfully opening 8+ branches across the UAE and other countries, I have had the privilege of witnessing the growth and evolution of this dynamic industry, I will highlight my accomplishments, shed light on the strategies that have led to my success, and share valuable insights gained along the way.

1.The Beginning
My passion for the food and beverage industry ignited early on, driving me to pursue a career in this vibrant sector. I embarked on my professional journey with determination and an eagerness to learn. The initial years were filled with challenges, but each obstacle I encountered became an opportunity for growth and development. Through hard work and dedication, I quickly gained experience and honed my skills, enabling me to make significant contributions to the success of the companies I worked for.

2. Opening New Branches
One of the defining aspects of my career has been my ability to successfully open multiple branches across the UAE and other countries. This accomplishment required meticulous planning, market research, and a keen understanding of consumer preferences. By leveraging my industry knowledge and keeping a pulse on emerging trends, I was able to identify strategic locations and create unique dining experiences that resonated with the target audience. The success of these ventures not only brought growth and profitability but also reinforced my reputation as a skilled professional in the industry.

3.Decreasing Operating Costs
Operating costs can significantly impact a business's bottom line. Over the years, I have consistently implemented cost-saving initiatives that have optimized operational efficiency without compromising on quality. By analyzing processes, identifying areas for improvement, and implementing sustainable solutions, I successfully reduced expenses while maintaining high standards. These efforts have not only increased profitability but also positioned the organizations I worked for as industry leaders in cost management.

4.Enhancing Customer Retention
In the highly competitive food and beverage industry, building a loyal customer base is paramount. I have always recognized the importance of customer satisfaction and retention. Through the implementation of innovative loyalty programs, personalized experiences, and continuous improvement of service quality, I have fostered strong relationships with customers. By prioritizing their needs and exceeding their expectations, I have been able to cultivate a loyal customer base, resulting in repeat business and positive word-of-mouth referrals.

5. Lessons Learned and Future Outlook
Throughout my journey, I have learned valuable lessons that have shaped my approach to the food and beverage industry. I have come to understand the significance of adaptability, staying ahead of trends, and embracing innovation. In an ever-evolving industry, it is essential to anticipate changes and continuously evolve to meet the dynamic demands of consumers. Looking to the future, I am excited to explore emerging markets, leverage technology, and collaborate with industry professionals to create memorable dining experiences that leave a lasting impact.

6. Conclusion:
My 12-year journey in the food and beverage industry has been filled with accomplishments, challenges, and invaluable experiences. From successfully opening multiple branches to implementing cost-saving strategies and enhancing customer retention, each milestone has contributed to my growth as a professional. As I embark on new adventures, I am grateful for the opportunities this industry has provided me and look forward to the exciting possibilities that lie ahead. I hope my story inspires aspiring professionals and serves as a testament to the endless possibilities within the food and beverage industry.

Choco churro cafe         2019 TILL DATE ( 5 years )          ( BRAND MANAGER )              

Managing multi brands owned with the group:

• Choco churro café            – Abu Dhabi , Dubai , Rak , South Africa 
• Profile Specialty Roaster – Abu Dhabi
• Ur destination Café           – Abu Dhabi
• Teal Chocolates                – Abu Dhabi

United Management L.L.C                2015 – 2019 ( 4 years )              (Mutli-Unit MANAGER)

Managing multi brands owned with the group:

• The Bagel Bar Coffee house  – Abu Dhabi , Dubai , Qatar , Baku 
• Charley’s Philly Steak             – Abu Dhabi
• Tanoor Cuisine                        – Abu Dhabi

Al Madani Group of Companies       2013 – 2015 ( 2 years )       (BRANCH MANAGER)

• The Bagel Bar Coffee house  –  Dubai 

Anannta Private LTD                           2011 – 2013 ( 2 years )          (Barista / Shift In-charge )    

• Café Coffee Day  –  India , Hyderabad

Key Responsibilities:-

• Managing Brands Operation between UAE, SOUTH AFRICA, QATAR & BAKU including company owned stores and  franchises stores as well.
• Complete supply Chain management for the entire brand & maintaining right inventory stocks.
• Menu management and new LTO’s
• Monthly Evaluate the performance of the Managers, Employees & Branches
• Branch visits and conduct survey, inspections, & QSC 
• Set KPI’s to measure, evaluate and adjust operations within the branches to ensure continued success and brand standard guidelines are being followed 
• P&L management and sales, and achieving brand operating profit.
• Annual/quarterly/monthly staff training with practical training& LZ.
• Annual Kickoff Meeting and planning 
• Ireland corporate/principal communications.
• Implement the brand core operating tools & comply with the food safety, VTA’s, daily SOP’s, Op’s  manual, key positions per each stations and ensure brand objectives are being implemented.
• Organize & participate in events for branding and marketing 
• Coordinates all restaurant needs with other related departments and department heads.
• Drives guest satisfaction ratings and drives revenue performance for all outlets through establishing revenue targets per restaurant.
• Responsible for the performance appraisals of the restaurant management team.
• Lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes.
• Take ownership of budgets and cost control methods to minimize expenses

Personal Skills :

• Service-oriented                               
• Dynamic, friendly                               
• Strong work ethic                               
• Passion for customer satisfaction     
• Trained in performance                     
• Organized                                           
• Dependable                                       
• Natural leader 
• SOP’s                   
•  Inventory control &record.
•  Staff motivations
•  Food service background
•  HACCP
•  Budgeting and forecasting
•  Quality assurance &control
•  Culinary skills
•  Point of Sale (POS) system operation
•  B2B & B2C Retails

B.COM DEGREE 2013

Business Management & Economics

Shivaji University Kolhapur

CEC secondary 2010

Civics Economic Commerce 

MHRD National Institute 

SSC HIGH SCOOL 2008

National institute of open schooling