Abdelhamid Meslhi

Motivated and focused team leader with +10 years of progressive experience. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget. Leads by example to create positive and supportive working environments.

Reliable in exceeding expectations for quality, safety and efficiency. Skilled in leading and motivating team members to success

• Leading a group of customer service advisors ,driving their performance and encouraging them to achieve the team goals and meet the KPI's
• Help people to grow and develop their skills.
• Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives and facilitating team-building activities.
• Completed audits and risk assessments to achieve regulatory compliance.
• Closely monitored team performance by conducting observations and tracking key metrics, identifying and managing underachievers appropriately

Alsun College 

Italian Language and literature