Abubakr Ali

 Experienced ICT Engineer with more than 4 years of working in ICT Enterprise Infrastructure Production workloads.   (Systems, network and security services), as well dealing Cloud and On-Prem infrastructures services. 

            Skilled in Linux, Windows Server VMware vSphere, Veeam and cloud services

MAXNET Khartoum - Sudan

ICT Infrastructure Senior Engineer                                                                               Feb 2022 – Aug 2022

Name of unit: IT Department - Business: Wireless broadband and IT solutions 

• Support the successful deployment, maintenance, development, integration, and use of the infrastructure environment and its services, including enterprise software, virtualization solutions, backup and recovery, monitoring and logging to aid in production activities.
• Provide day-to-day administrative activities related to cloud native infrastructure (WHMCS, VMware vSphere, cPanel).
• Provide day-to-day administrative activities related to the infrastructure Linux servers.
• Provides day-to-day administrative activities related to the windows servers’ services (Active Directory, Exchange Mail).
• Install, configure, operate, troubleshoot and maintain hardware and software on the infrastructure servers and services.
• Providing support application team. 
• Perform share hosting, Virtual Private Server (VPS) and Dedicated Server for the customers and support for these services.
• Operate, troubleshoot and maintain Veaam 10, Veaam ONE Backup and Restore Solution.
• Participate in planning, selection, and installation of new hardware and software.

Golden Square Technology  Khartoum -Sudan 

IT Support Engineer                                                                                                              Dec 2021 – Jun 2022

Name of unit: IT Department - Business: Control and Automation System 

• Manage and operate vCenter Server and VMware vSphere 6.7 Servers. 
• Operate Odoo server and provide support for End Users.
• Configure, operate, troubleshoot and maintain Network Devices and WatchGuard Firewall. 
• Providing support IT processes. 

Unisoft – Unigroup    Khartoum - Sudan 

Project Manager | Mobile Applications                                                                                 Oct 2021 – Nov 2021

Name of unit: Solutions - Business: Software Applications 

• Manage each mobile project’s scope and timeline
• Develop a well-structured project plan and monitor progress. 
• Help teams implement changes effectively. 
• Plan, manage and coordinate Mobile application projects. 

Nile Center for Technology Research  Khartoum - Sudan

System Engineer                                                                                                                  Jun 2018 – Dec 2020

Name of unit: Network Services and Information Security- Business: Information and Communication

• Installing and operating Unix/Linux and Windows Servers operating system.
• Configuring Cisco & Huawei routing and switching, IP networking.
• Linux Networking Services: Implementing and configuring different network services. 
• Networking: participate in Data center implementation (Modular DC Huawei).
• Configuring Linux firewall (IPTABLES, FIREWALLD, Mod-Security), and deploying SSL/TLS protocol.
• Dealing with installing, and implementing ticketing system solutions (OTRS) and monitoring systems (Splunk).
• Implementing Mail system for customers: installation, configuration, securing and monitoring (Zimbra).
• Virtualization technologies (such as PROXMOX and VMware EXSI).
• Backup and Restore Solution: Veaam software installation, configuration and operation.
• Network Monitoring System: Zabbix system installation, implementation and configuration.

·      Mobile Device Management System Headwind MDM system installation, implementation, and customization.

           Projects:

• Universal Hospital Group (IT Infrastructure Project), Team Member.
•  Ministry of Foreign Affairs, Sudan (Systems Administrations, Network Operation and Support), Team Member.
• E15 operation and troubleshoot, Team Member.
• Secure E15 devices with Mobile Device Management, Team Member.

B.Sc. Honours in Information Technology

Faculty Computer Science and Information Technology - AL Neelain University       Oct 2012 – Oct 2017

Khartoum - Sudan

Field of Study: Information Technology

Final Grade: First Class (CGPA 81.37)