Ahamed Fayaaz

A highly experienced (3 Years)and competently analyzing, troubleshooting and evaluating technology issues, vast experience in a variety of office-based environments. A level head and rational approach to problem solving leads to reliability and fast solutions to IT, CCTV, Mobile Phone technical issues. Ability to explain procedures in a practical and user-friendly way and IT problems can be solved over the phone call

 Diagnose, troubleshoot hardware and software’s of IT devices &  mobile phones. Remove and replace (IC’s) thru-hole comp without board  damage. Quality control and testing of repaired devices to ensure full  functionality. Resolve & manage customer inquiries. Maintaining Local Area Network in office environment, use  repair tools and equipment. Including software and in-store  POS system to track repair tickets and inventory. Trouble shooting and resolving different types of  Closed-Circuit Television (CCTV) &DVR, NVR configuration. Cable pulling CAT 6 network cable, coaxial cable and Electrical  wire cables. Read and understand drawings and prints to install the correct equipment in the correct locations

Diploma in Computer Hardware Engineering (GLOBAL VILLAGE COMPUTER EDUCATION Certificate No– 07/NEG/1073