Ahmad Habashneh

I am a hardworking professional who has been consistently praised as efficient by my co-worker and management and achieved the assigned targets. Over the course of my career, I’ve developed a skill set directly relevant to the Collection Manager role you are hiring for, including Managerial skills, customer service,  and workflow prioritisation. Overall, I have consistently demonstrated teamwork, problem solving and communication skills.

I am skilled at discussing credit issues with debtors in order to come to a conclusion that works for the company as well as the debtor in order to get the obligation fulfilled, ensuring that cases are handled appropriately and according to company policy.  Proficient in computer software programs such as word processors, spreadsheet programs and database systems and strong mathematical skills. In collection one of the main issues is an understanding of the full federal and local laws for fair debt collection and I know these laws inside and out and make sure that those who work with me are well aware of the implications if these laws are not followed with exacting standards. I believe that debt collecting is a team effort in more ways than one. I feel that my management style and ability to work with collectors and debtors would make me an asset to your esteemed organisation.

Manager – Remedial Retail Advance Department & External

Professional in all Recovery and collection processes.

Handling corporate, SME and retail products.

Follow up C/Cards, Loans, SME and Write OFF cases.

Professional handling provision levels & rescheduling stuck-up cases.

Analysis and preparing all management's reports & MIS.

Represent the bank with the bank's lawyers for filing civil suits, police cases, cars repositions; follow up.

Provide guidance to collectors of the department in order to effectively achieve overall objectives and targets.

Meet employers to resolve delinquency issues relating to their employees.

Locate/trace defaulters and their guarantors.

Release the criminal action/civil suits already filed against customers.

Bachelor of English