ahmed abouelfetouh

• Dedicated customer service Representative with more than 2 years of experience in solving customers problems and answering their inquiries considering time manner and customer satisfaction as my first priority , working to accomplish organizational goals through Managing large amounts of inbound and outbound calls and Following call center “scripts” . Build sustainable relationships and engage customers by taking the extra mile is an important rule that I always follow. Responsible, influential, dependable, reliable, Excellent communication skills, MS office skills, Self-motivated and able to work independently or as part of a team environment, Excellent Arabic and English skills.

Dedicated customer service Representative with more than 2 years of experience in solving customers problems and answering their inquiries considering time manner and customer satisfaction as my first priority , working to accomplish organizational goals through Managing large amounts of inbound and outbound calls and Following call center “scripts” . 

• Highest Degree : Bachelor of civil engineering  the Higher Institute of engineering  and technology.
• Specialization : civil engineering
• Graduation :  2020