
ahmed abouelfetouh
Customer Service / Support
About ahmed abouelfetouh:
- Dedicated customer service Representative with more than 2 years of experience in solving customers problems and answering their inquiries considering time manner and customer satisfaction as my first priority , working to accomplish organizational goals through Managing large amounts of inbound and outbound calls and Following call center “scripts” . Build sustainable relationships and engage customers by taking the extra mile is an important rule that I always follow. Responsible, influential, dependable, reliable, Excellent communication skills, MS office skills, Self-motivated and able to work independently or as part of a team environment, Excellent Arabic and English skills.
Experience
Dedicated customer service Representative with more than 2 years of experience in solving customers problems and answering their inquiries considering time manner and customer satisfaction as my first priority , working to accomplish organizational goals through Managing large amounts of inbound and outbound calls and Following call center “scripts” .
Education
- Highest Degree : Bachelor of civil engineering the Higher Institute of engineering and technology.
- Specialization : civil engineering
- Graduation : 2020
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