Ahmed Fathy

Good Day.

It is with great interest that i am applying to your good company for any position that fits my qualification.

I am graduate of Bachelor of Commerce Business Administration section and I have a work experience of 20 years including  10years experience here in UAE mostly in the field of Food and Beverage. These field had nurtured my professional and personal skills to become a competitive person.

I am confident that i will make a positive contribution to your company and would appreciate the opportunity to meet with you for an in-depth discussion. I have attached my CV for your kind perusal. Thank you for your time and consideration.

Head Waiter
ANA Restaurant (Mohammed Hilal Group) Dubai Mall UAE July 2021 - June 2023
Trains and supervise waiters and waitresses to give high standards of service in terms of time and quality.
Supervise the person assigned to ensure a smooth service during operation. Inspect table layouts in the station ensuring that they meet the standards set. Check and ensures the service ability of equipment and furniture.
Take food and beverage orders correctly.
Control the inventory of cutlery and service equipment allotted to the station. Assign duties ensuring equity of work.
Ensure that staff meets hygiene and discipline standards.
Head Waiter / Sales Person (retail)
Cova Paticerria Italian Restaurant (EMAAR Group) Dubai Mall UAE May 2018 - March 2021
Supervise the person assigned to ensure a smooth service during operation. Inspect table layouts in the station ensuring that they meet the standards set. Check and ensures the service ability of equipment and furniture.
Take food and beverage orders correctly.
Control the inventory of cutlery and service equipment allotted to the station. Assign duties ensuring equity of work.
Ensure that staff meets hygiene and discipline standards.
Ensures smooth and efficient receiving of items as well as accurate stock count. Arrange and replenish the shop shelves and ensure the cleanliness with the brand's image and coordination standards.
Handle cash register and transactions with customers efficiently and accurately.
Restaurant Supervisor
Bin Zayed Group, F&B Department (Pioneer) Mall of the Emirates, Dubai, UAE September 2015 - April 2018
Interviewing candidates and training new staff.
Creating work schedules and rotas.
Ensuring food safety and compliance with regulations.
Checking that diners are satisfied with their meal and service.
Handling service issues and customer complaints.
Monitoring cash and transactions and prepairing daily bank remittances.
Waiter
WAFI Gourmet Restaurant , Dubai, UAE January 2014 - August 2015
Greet and escort customers to their tables.
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies.
Prepare tables by setting up linens, silverware and glasses.
Inform customers about the day's specials.
Offer menu recommendations upon request.

Bachelor of Commerce Business Administration Section