Ahmed Fouda

Born on June 17th, 1991 in Alexandria, Egypt, I am an energetic, easygoing,

and helpful person with a positive attitude. I am a quick learner with

innovative ideas to work more efficiently and accurately. I am always eager

to gain new skills and knowledge and seek new opportunities to develop.

QNBAA (Qatar National Bank Al-Ahli)

Payments and Operations Supervisor/Critical Employee

November 2016 - December 2023

Make sure to follow all guidelines and policies related to supervision, compliance, money laundering, operational risk, and workplace

success to ensure QNB ALAHLI's business is conducted following local laws, internal rules, regulations, and international standards.

Worked as Cheques Collection Senior Operations Executive October 2021 - December 2023

Receive the cheques from Post and process them on the cheques pulse system and organize them by banks before sending them

Following up the outstanding cheques with the banks which are not members of the clearing house.

Ensure receiving all incoming SWIFT messages from other local banks to collect the cheques and process them on the system

Sending electronic clearing files to the CBE and ensuring the absence of technical errors, in coordination with IT Department.

Participate in the accounting control and follow up on the GL accounts related to cheque collection activities.

Prepare the special tariffs sheet and submit a ticket to the authentication desk to apply it to the delta system.

Worked as Automated Clearing House Senior Operations Executive April 2017 - October 2021

Process all clients and bank transactions regularly on the various tools (core banking system, Workflow Tool, ACH Web Station,

etc..) ensuring an elevated level of consistency and accuracy of data before the release of the payments.

follow up with the reconciliation department to ensure that rejected and returned payments are settled in the correct account

and create corrective manual entries if needed.

Review and trace the flow of all sorts of documents required for the ACH processing as bill payments, suspense payments,

mortgage payments, and inheritance transfers.

Create all types of bulk payments and ensure that records are reflected correctly

Process incoming ACH payments and make sure that payments are reflected in crediting accounts correctly

Issuing and receiving all SWIFT messages related to the ACH department and other departments if needed.

Maintain ongoing coordination with the concerned departments (i.e., Reconciliation Department, IT, BAI, Compliance, etc..).

Manage any disputed transactions on the ACH system in coordination with the Egyptian Banks Company, following refund

requests according to client requests.

Review and validate all entries (transactions' instructions, rejections, cancellations, and returns) conducted on the Core Banking

System and workflow tool, ACH Web-station for direct credit/debit transactions.

Maintain timely electronic archiving of documents and meeting audit requests.

Worked as Deposits and Funds Center Operations Executive November 2016 - April 2017

Receive, record, and review documents and applications of TDs/ CDs/Funds and process the requests on the system.

Responsible for issuing and breaking TDs/CDs, and updating the system with all the listed transactions.

Responsible for executing subscription and redemption of funds requests.

Update the system with the special rates whenever required.

Update the external Fund Manager with total subscriptions and redemptions of Funds.

Deliver the external Fund Manager's monthly reports of bank fees to the Manager and update the bank balances with such fees.

Participate in the preparation of management and regulatory reports and statistics, and follow internal control policies.

Manage registers, filing, and archiving of Deposits.

Mubasher Trade - Trader and Operations Executive

October 2014 - November 2016

Broker (A)licenseissuedfromEGXinMay2016.Workedasabroker inthecompanyandexecutedorders.

WorkedonMCDRsystem(allocationandreleasingshares,generalassembly,DVPportfolios,order status, custodians).

issueadailyprintfor thecompanyandcompareitwiththecompanyATsystem.

Corporateactions (coupons,bonus shares, split shares, subscriptions, corrections, sharemarkets,follow-uponanychanges inshares).

UsetheEGXcodingsystemfor contract codingwithall casesas individualsandinstitutions,domesticor foreign.

Institutioncustomer service(Deliveryversuspayment customer services).

Followeduponallordersensuredtheywereplacedcorrectlyandsolvedanyrejectedorders thatappeared.

DVPtransactions fromcreationandorder till settlement(makinginvoices,followingupcustodian, settlement).

WorkedonOTC(over-the-counter)deals.

Preparedcustomer invoicesattheendofeachtradingsessionandensuredthat commissionswerecorrectlyappliedforeach.

Recalculatedthebookkeeper's commissionwhenaclaimwas receivedandmadesurespecial rateswereappliedforeach.

Queen Anne Business and English College outbound support

December 2013 - September 2014

Calculating agent’s commissions and scheduling the payments.

Using Oracle Database programs like RTO to schedule client payments.

Reconciliation of customers’ accounts with bank accounts through MYOB ( banking and accounting software).

applying for a student visa through the online visa system and following up on the issuing.

replaying agents’ and students’ e-mails and inquiries.

Egyptian Arab Land Bank as an Intern in August 2012

Gained a general knowledge about Teller, Customer service, MASR MQASA, Finance, Mortgage, Compliance, and Internal Control

Bachelor of Commerce and Business Administration

Accounting Department English Section

Grade: Good

2009 - 2013