Ajin Josiey

Seasoned Technical Support Officer with 4.5 years of hands-on experience in helpdesk operations. Proven track record of diagnosing and resolving technical issues efficiently while maintaining high customer satisfaction. Eager to apply my problem-solving skills and technical knowledge to enhance support services in a challenging new role.

With 4.5 years as a Technical Support Officer, I have honed my skills in diagnosing and resolving technical issues, delivering high-quality customer support, and managing helpdesk operations. My experience includes troubleshooting complex problems, providing clear communication, and enhancing user satisfaction through effective solutions

I have completed a B.Tech in Electronics and Communication Engineering (ECE) from 2011 to 2015, followed by a diploma in hardware and networking from 2016 to 2017. Additionally, I completed network administrator training at IW Campus through online courses from 2017 to 2018.