Alesia Siamionava

Enthusiastic Contracting Manager with 10 years experience eager to contribute to team success

through hard work, attention to detail and excellent organizational skills. Excellent reputation for

resolving problems and improving customer satisfaction. Motivated to learn, grow and excel in tourism

and hotel industry. 
 

Contracting policies and regulations

Excellent

Automated and online contracting system expert

Excellent

Supervisory experience

Excellent

International and domestic travel and transit oversight

Excellent

Budget and records management

Excellent

Claims investigation and research

Excellent

Powerful negotiator

Excellent

Excellent

Strategic account development

Excellent

Strategic Planning

Work Experience

Sales And Contracting Manager

Business development and planning 
Successfully managed contracting of multiple destinations and charter flights

operations from Russia, Ukraine, Belarus, Poland, Germany and Georgia to

UAE, Oman, Qatar, Bahrain, Tanzania.

Handled operations of 15 international flights per week carrying 5000

passengers.

Built strong network and partnership with suppliers (over 1000 hotels

worldwide).

Handled 25 calls per day to address customer inquiries and concerns.

Increased customer satisfaction by resolving hotel bookings issues and

improving operations.

Completed all contracting paperwork, recognizing any discrepancies and

addressing them in timely fashion.

Prepared a variety of different written communications with local and

overseas partners, reports and documents to ensure smooth operations.

Managed quality assurance program, including on-site hotel inspections,

internal audits and customer surveys.

Used critical thinking to break down problems, evaluate solutions and make

decisions during overbooking, stop sales and no shows.

Eliminated downtime and maximized revenue by providing top project quality

control and timely management of all online systems.

Led international sales and marketing events, roadshows, exhibitions, site

inspections, webinars and info tours.

Managed team of 3 employees, overseeing hiring, training, and professional

growth of employees. 
Head of Contracting and Operations

CIP Tourism LLC, Dubai, UAE

Effectively handled UAE inbound tourism operations from several countries

(Kazakhstan, Russia, Uzbekistan, Ukraine, Belarus).

Assisted VIP segment groups and FIT bookings on arrival.

Efficiently operated all online systems, uploaded contracts, special offers

allocations, inventory control and visa applications.

Timely negotiated and closed deals with 150 hotels to ensure successful

season.

Exceeded targets by 15% through effective task prioritization and great work

ethic.

Worked flexible hours; night, weekend, and holiday shifts.

Insured all market performance.

Created spreadsheets using Microsoft Excel and Power Point for daily, weekly

and monthly reporting.

May 2012 -

Dec 2016

Document and Visa Controller

Rustar Tourism LLC, Dubai , UAE

Supervised document control, invoices and contracts.

Used coordination and planning skills to achieve results according to

schedule.

Handled day-to-day running of visa department, ensuring high levels of

productivity and progression (250 visa application per day).

Worked closely with Head of Finance to maintain optimum levels of

communication to effectively and efficiently complete projects.

Attended 20 calls per day to address customer inquiries and concerns.

Managed company online systems and online visa applications.

Jun 2009 -

Dec 2011

Ecologist and HR Executive

STROITREST LLC, Bobruisk, Belarus

Collaborated with legal and compliance teams to review paperwork, obtain

feedback and procure available information for new training processes.

Devised hiring and recruitment policies for 800-employee company.

Streamlined HR efficiencies, coordinated new hire orientations and provided

onboarding and training for 800 new employees.

Directed onboarding and training for over 100 new employees each year,

keeping company operations smooth and production efficient with skilled

candidates.

Prepared all documentation to ensure environment friendly company

operations. 
 

Education

Apr 2005 -

Nov 2010

Ph.D.: Ecology

Belarusian State Agricultural Academy - Gorky, Belarus

Feb 2010 -

Mar 2010

Course “Control of Ecology on the Enterprise”: Ecology

Republican Centre of Excellence For Managers - Minsk, Belarus