anita daeli
Customer Service / Support
Services provided
I believe it is fit with my work experience as Chat support Representative & Admin in PT.Bank Amar Indonesia for 1 year 2 months.let me introduce myself,my name is Anita daeli.I am twenty five years old.I am graduated from university of HKBP Nommensen Medan on october 2018.
I consider myself that I have qualifications as you want.I have good motivation for progress and growing,Familiar with Ms.word,can work with a team or by myself,I am able to negotiate and corporate administration.
Experience
- I've worked in customer service for the past two years in a chat support, where I handled an average of 50 chat a day. I'm experienced in de-escalating tense situations, solving customer problems, and ensuring customer satisfaction. I understand that each customer is unique, with their own problems and concerns, and I always strive to listen and address their needs.
Education
- University HKBP Nommensen 2014-2017
- English education
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