Anne Kanyuira

• Achieved 100% adherence to the sanitization policies at Duets Four Seasons.
• Contributed to the 4.5-star reviews of the hotel premises: 70% of all reviews specifically complimented the cleanliness of the facility.
• Adhered to best practices for disposing of biohazardous medical waste (0 recorded violations)
• Achieved customer satisfaction scores of 95% plus, exceeding company target of 90%.
• Suggested modifications in inventory procurement policy that reduced 12% of inventory costs..
• Safely moved litter and waste to allocated disposal points, taking particular care with liquids, broken glass, or other substances, which may be unsafe to other staff and customers.
• Efficiently carried out after hours cleaning of museum facilities including bathrooms and public viewing areas.
• Utilized a low chemical use method to protect sensitive artworks and exhibits, winning praise for delicate, light touch approach.
• Maintained a perfect record for completing timesheets and submitting written cleaning reports.
• Completed regular supply inventory to ensure adequate stocks were maintained and to achieve cost-effective ordering of supplies.
• Led a team of 6 cleaning staff providing comprehensive cleaning services of metropolitan area.

Ensured all air conditions were working and all floors and walkways were clean

ZETECH UNIVERSITY    2019JAN-2020DEC

                                            DIPLOMA IN HOSPITALITY MANAGEMENT