Arica Diaz

Throughout my 14 years of experience in the beauty industry, I have cultivated a comprehensive skill set that includes staff supervision, customer service, and training. As a salon manager at That Hair Tho Salon Dubai, I successfully led a team of 19 employees, ensuring smooth operations, maintaining high standards of service, and exceeding revenue targets.

In addition to my management expertise, I am a dedicated trainer who is committed to the professional growth and development of salon staff. I have designed and implemented training programs that have enhanced technical skills and customer service delivery, resulting in improved client satisfaction and repeat business.

Furthermore, I possess excellent interpersonal and communication skills, which enable me to establish strong relationships with both clients and team members. My ability to motivate and inspire others has consistently contributed to creating a positive work environment and fostering a high-performing team.

  Business commerce Graduate and Hair and beauty Graduate