About Arnold Balmaceda:
Over 16 years of experience as an IT Administrator and 4 years as Office Administrator. Maintain company website, server and Email. Update and maintain software and licenses. Troubleshoot technical issues with computers, printers, routers and switches. Fix networking issues, software issues and computer hardware and software issues. Over 9 years of experience in customer service and technical support. Provide phone support and remote assistance with internet connectivity issues, wireless and other networking issues and Email configuration. Knowledge in computer related configuration and troubleshooting, basic networking, client email configuration and MS office application. Has practical experience of network services. Has the ability to learn easily and adapt to new technologies. Possess good communication and collaboration skills to work with a team effectively.
Experience
Over 16 years of experience as an IT Administrator and 4 years as Office Administrator. Maintain company website, server and Email. Update and maintain software and licenses. Troubleshoot technical issues with computers, printers, routers and switches. Fix networking issues, software issues and computer hardware and software issues. Over 9 years of experience in customer service and technical support. Provide phone support and remote assistance with internet connectivity issues, wireless and other networking issues and Email configuration. Knowledge in computer related configuration and troubleshooting, basic networking, client email configuration and MS office application. Has practical experience of network services. Has the ability to learn easily and adapt to new technologies. Possess good communication and collaboration skills to work with a team effectively.
Education
BS Computer Science, De La Salle Lipa University, Philippines, 2003
BS Civil Aviation Major in Flying, Airlink International Aviation School, Philippines, 1999
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