DA LYU

Dynamic and results-oriented Sales Professional with a robust background spanning over 3 years in sales and business development. Adept at fostering strong client relationships, penetrating new markets, and consistently surpassing sales targets. Recognized for exceptional communication skills, strategic thinking, and a relentless drive to achieve business objectives. Demonstrated expertise in Tourism and Hospitality, with a proven ability to deliver tailored solutions that meet client needs and

Market Research* Researched regional spending power based on geographic location to understand customer needs and analyzed competitors and market trends. Utilized findings to provide an optimal mix of products or services tailored to customer spending levels, resulting in a 18% increase in group bookings within the 6 months Exceed sales targets: Consistently surpassed quarterly and annual sales targets by leveraging a proactive approach to prospecting and relationship building. Utilized a combination of networking, and digital marketing initiatives to expand the hotel's client base and increase market share. Collaborate with marketing team: Worked closely with the marketing team to develop targeted promotional campaigns and sales collateral to showcase the hotel's amenities and services. Participated in industry events, and networking opportunities to enhance brand visibility and attract new business leads. Provide exceptional customer service: Delivered personalized and attentive service to clients throughout the sales process, from initial inquiry to post-event feedback. Anticipated client needs, addressed concerns promptly, and exceeded expectations to foster long-term loyalty

Master of Science in International Hospitality Business Management / Global Business Management B.H.M.S. Hotel Management School, Switzerland