Diastiwi Qotimah

I had experience in Spa Hospitality Industry for 5 years, I’m start with Mandara Spa as Spa Therapist in Club Med Resort Bali than mutated in Palau Royal Resort in Micronesia island, than I got promoted as Spa Receptionist in Hilton Resort Bali and mutated in Cinnamon Hakuraahurra Maldives for pre Opening, and now I’m currently working as Cluster Spa Therapist in The Warner Brows Curio by Hilton and Doubletree by Hilton in Abu Dhabi. 

Relevant Skills:

• Good sense of awareness in health standards Spa hospitality
• Ability to learn quickly and Train any other people
• Engage with guest, visitor and kids
• Ability to convince , Team work, Telephone skills, persevering, verbal communication, Handel pressure and complaining.
• Maintenance of record and report any issue
• Energetic
• Engaging personality

Cluster Spa Therapist in The Warner Brows Curio by Hilton and Doubletree by Hilton, in Abu Dhabi

I’m working as Spa Therapist from Pre Opening I do servers guest with any kind of treatments like

• Tension Relief Massage/Deep Tissue
• Traditional Balinese Massage/ Relaxing/ Swedish Massage
• Foot Massage / Foot Reflexology
• Body Scrub
• Body Wrap / Body detox
• Purity Facial/ Natural Facial ( use ingredient from Kitchen product)
• Warm/ Hot Stone Massage
• Asian Head massage use poultice herbs
• Manicure
• Pedicure
• Facial and Body treatment use "ELEMIS" product
• Facial and Body treatment use "SOTHYS" product 
  and my responsibility is Opening and closing the spa each day as required according to standard operating procedures.
• Maintain a cleanliness, safe and well organized work area.
• Maintain a positive attitude and contribute toward a quality work environment.
• Develop ability to work without constant direct supervision.
• Provided massage services to clients using safe, appropriate and effective techniques.
• Performed health history on clients and updated prior each session.
• Explained procedures and applied techniques appropriate to client needs and preferences.
• Observed client reaction to massage and modified as necessary.
• Solicited feedback and responded accordingly.
• Other responsibilities included: Reporting any unusual client interactions to supervisor immediately; Scheduling and maintaining appointments; Promote Spa treatments, services and retail; and Assist in preparation of monthly inventory.
• Managing Team, Revenue, Daily/ Weekly/ Monthly Sales Report.
• Handling, Greeting, Welcoming, Farewell, Assist the Guest, giving Information Appropriately.
• Supports and contributes to team effort by documenting and communicating actions. Work Description: Performed all types of treatments

Mandara Spa Asia

I’m start join with Mandara as Spa Therapist in Club Med Bali and move to Palau Royal Resort and I got Promoted as Spa Reception in Bali Royal Resort and mutated in Cinnamon Hakuraahurra Maldives for Pre Opening so basically I can do massages and servers guest with any kind of treatments like

• Tension Relief Massage/Deep Tissue
• Traditional Balinese Massage/ Relaxing/ Swedish Massage
• Foot Massage / Foot Reflexology
• Body Scrub
• Body Wrap / Body detox
• Purity Facial/ Natural Facial ( use ingredient from Kitchen product)
• Warm/ Hot Stone Massage
• Asian Head massage use poultice herbs
• Manicure
• Pedicure
• Facial and Body treatment use "ELEMIS" product
• Facial and Body treatment use "SOTHYS" product 
  and my responsibility is Opening and closing the spa each day as required according to standard operating procedures.
• Maintain a cleanliness, safe and well organized work area.
• Maintain a positive attitude and contribute toward a quality work environment.
• Develop ability to work without constant direct supervision.
• Provided massage services to clients using safe, appropriate and effective techniques.
• Performed health history on clients and updated prior each session.
• Explained procedures and applied techniques appropriate to client needs and preferences.
• Observed client reaction to massage and modified as necessary.
• Solicited feedback and responded accordingly.
• Other responsibilities included: Reporting any unusual client interactions to supervisor immediately; Scheduling and maintaining appointments; Promote Spa treatments, services and retail; and Assist in preparation of monthly inventory.
• Managing Team, Revenue, Daily/ Weekly/ Monthly Sales Report.
• Handling, Greeting, Welcoming, Farewell, Assist the Guest, giving Information Appropriately.
• Supports and contributes to team effort by documenting and communicating actions. Work Description: Performed all types of treatments