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Dubai International Financial Centre
Edryan Colorina

Edryan Colorina

Customer Service Representative, Team Leader

Administrative

Dubai International Financial Centre, دبي

Social

Services offered

5 Years Customer Service Experience 

Customer service representative
Team leader
Approximate rate: د.إ 30 per hour

Experience

Customer Service Representative and Subject Matter Expert in Concentrix for 2 years.

Support customers by providing helpful information, answering questions, placing orders, Report missing and damaged merchandise. Help and train newly hired agents.

Customer Service Representative for a Bank for 1 year.

Assist customers with new application, account verification, balance inquiries, payment Settlement and basic technical problems.

Customer Service and a Team Leader in Realpage for 2 years.

Supervising and managing a team of agents, including their performance, productivity, and adherence to business regulations and procedures.

Education

Graduated Bachelor of Arts in Broadcasting

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