Emy Elias

An aspiring Dental Surgeon Graduate with a completed Masters in Healthcare Management, driven by a personal vision to excel in clinical practice, advocate for patient concerns, and serve the community. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.

Internship in Quality Management
M.U.M Hospital, Kerala
04/2024 - 08/2024

• Collaborated on the NABH accreditation program, enhancing quality standards.
• Trained in incident reporting and root cause analysis to implement corrective strategies.
• Conducted and presented a survey on employee satisfaction to identify improvement areas.
• Developed proficiency in analyzing KPIs to assess hospital performance and support strategic decisions.

Product Specialist
Scorpios International, Dubai, U.A.E
02/2022 - 03/2024

• Gained expertise in product technical specifications, facilitating clear communication with customers and colleagues.
• Conducted quality assurance tests on dental products before market release.
• Analyzed customer feedback to drive product improvements and enhance satisfaction.
• Led strategic projects to optimize product offerings, contributing to increased profitability through cost-saving measures and pricing strategies.

Certificate In CPHQ: Healthcare Quality Management, Data Analysis in Healthcare, Patient Safety Principles, Regulatory Compliance Anexas Europe - 09/2024 

Certificate Of Healthcare Quality Management: Accreditation Standards in Healthcare, Quality Improvement Tools and Technique Aster Health Academy - 08/2024 

Certificate In Lean Six Sigma Green Belt: Lean Six Sigma Project in Healthcare Anexas Europe - 08/2024 

Masters Of Healthcare Management: Australian policies, Mentoring, Reflective practice in healthcare, Human Factors, Quality and Safety in Healthcare, Leadership, Management in healthcare, Applied Research, Financial management in healthcare Murdoch University - Dubai, 07/2021