Erickson John Elaba

La Romana Dal 1947 | Dubai, United Arab Emirates August 2023- Present 

Assistant Supervisor

 ● Supported the management team by overseeing daily operations, coordinating staff schedules, and ensuring efficient workflow.

 ● Assisted in training and mentoring new team members, fostering a collaborative work environment and reducing employee turnover. 

Barista

 ● Expertly brewed and crafted a wide variety of coffee beverages, consistently meeting exacting standards for taste and presentation, contributing to a 15% increase in customer retention. 

● Operated and maintained coffee machines, grinders, and brewing equipment, ensuring optimal performance and quality in every cup, leading to a 10% boost in customer satisfaction. 

Crêpe Maker 

● Managed crêpe station operations, ensuring cleanliness and compliance with food safety standards, and contributed to waste reduction

. ● Crafted and served high-quality crêpes with precision, maintaining consistency in taste and presentation, leading to a 25% increase in repeat customer orders. 

Gelato Maker 

● Produced artisanal gelato using traditional techniques, achieving consistent texture and flavour. 

● Managed inventory of ingredients, minimizing waste and ensuring timely replenishment, resulting in a 10% cost reduction.

High school diploma with a certified barista certificate.