fadwa abaddine

Dynamic Marketing & Client Relations Professional with 10 years of diverse experience spanning aviation, real estate, and marketing strategy. Holder of dual Master’s degrees in Marketing and Computer Science, with expertise in AI-powered marketing, digital transformation, and customer experience management. Fluent in Arabic, English, and French, enabling effective communication across multicultural markets. Skilled in leveraging AI-driven analytics, marketing automation, and personalization tools to deliver measurable business growth in the UAE market.

Jan 2023 — Present Property Consultant, H&S Real Estate Dubai • Cultivated strong client relationships through effective communication and personalized service. 20m AED+ in Real estate transactions. • Conducted market analysis to identify trends and opportunities for property investments. • Coordinated marketing campaigns to promote listings and enhance brand visibility. • Resolved client concerns promptly, ensuring high levels of satisfaction and retention. May 2021 — Dec 2022 Handover Executive, Damac Dubai • Executed handover processes for property transactions, ensuring seamless client experiences. 200+ Handover successfully processed. • Facilitated communication between stakeholders, enhancing relationship management and customer satisfaction. • Coordinated events and campaigns to promote brand visibility and engagement. • Resolved client conflicts through effective problem-solving techniques. Jun 2014 — Jun 2020 Flight Attendant - Business Class Cabin, Etihad Airways Abu Dhabi • Delivered 5-star service to international Business Class passengers, including Ultra High Net Worth (UHNW) guests, ensuring premium hospitality, personalized care, and full compliance with safety protocols. • Handled in-flight issues with professionalism, mentored junior crew, and consistently enhanced guest satisfaction and brand loyalty through high-standard service delivery.